POPULAIRE VRAGEN
Diensten
Who are we?
Nayestones is a Belgian brand that redefines fine jewelry. Created by the desire of Natalie Schayes to work with gold, stones and beautiful materials and build a meaningful project, she decided to take a step aside and design jewellery that is architectural, airy and easy to wear.
In our intuitive creations, the stones seem to float, creating an airy and delicate aesthetic that celebrates liberty and uniqueness. Through the respect for the traditions of fine jewelry, Nayestones offers timeless pieces that tell your story.
Each piece of jewelry is created to inspire women to be their own muse and live a life that reflects them. Through our jewels, we seek to guide women in a path where they can find their own light and brightness.
What differentiates us from other jewelry brands?
Nayestones has a solid brand identity that combines creative architectural designs, emotional storytelling and local ethical craftsmanship. It is a meaningful fine jewelry brand that seeks to redesign jewelry.
Our most authentic signature is our airy designs and the way in which gemstones are placed and seem to float on the skin through asymmetrical settings. Instead of classic jewels with stones, Nayestones uses unusual placements to create lightness and movement. We play with asymmetry, transparency, and light to step away from traditional luxury jewelry.
All of our pieces are locally created and handmade in Antwerp, the city of diamonds, where goldsmiths and stone setters conceive each piece. We position ourselves as artisanal jewelry, avoiding mass production and prioritizing sustainability.
Finally, stones and meaning are the soul of our brand. We focus on intuition, energy, light, authenticity and self-expression. We seek not only to sell jewels, but to help you find something that reflects you and tells your story. It is important for us to provide an intimate customer experience and guide you through all the process, our pieces are made to help you find your light.
Where and how is the jewelry fabricated?
At Nayestones, each piece of jewelry is locally made in Antwerp, Belgium, in a process that involves creativity, inspiration and traditional craftsmanship.
First, the design is a concept, drawn as a sketch on paper to explore proportions and shapes. Once it has been validated, the sketch is transformed into a 3D model and printed in order to visualize it and correct every detail. Then, it is casted in the metal and color of your choice. Finally, each piece is handmade in Antwerp, a city known for fine jewelry and diamonds. Our artisans combine traditional techniques with technology, each element is cut, assembled and polished and gemstones are set with precision.
Our jewels are stamped with a maker’s mark, which certifies that Nayestones has manufactured your jewelry. They also have a hallmark, which certifies the authenticity and metal purity, for example 750 for 18k gold. These stamps can be placed inside the piece of jewelry.
The final piece of jewelry is ready to be handed over and worn.
Kunnen jullie mij helpen bij het uitzoeken van een cadeau?
Onze experts staan klaar om u te helpen bij het selecteren van het ideale geschenk binnen uw budget, en zij zullen ervoor zorgen dat het op tijd wordt afgeleverd voor de speciale gelegenheid. U heeft de mogelijkheid om een live chat te starten, ons een e-mail te sturen of direct naar onze showroom te komen.
GOLD & STONES
Ik hou van een sieraad, maar zou liever een andere edelsteen, goud, enz. Welke opties heb ik?
We maken graag aangepaste versies van onze huidige ontwerpen. Maak een afspraak met ons of neem contact met ons op via chat of e-mail om de mogelijkheden te bespreken.
What metal type should I choose? What is best?
We craft all of our pieces to be long-lasting. Gold remains our most used material, available in yellow, white or pink and in 9K, 14K or 18K depending on the design. Our silver and gold-plated pieces are also designed for durability and daily wear. All of our metals offer a great quality, the choice depends on personal preference and budget.
Choosing between yellow, white and pink gold jewelry is not always easy, but we have some advice to help. For warm skin undertones, yellow gold highlights your natural color, while for cold skin undertones, white gold looks fresh and flattering. Your choice also depends on your personality and style. Yellow gold is classic and timeless, white gold feels modern and elegant and pink gold is more romantic.
To choose between 9K, 14K or 18K, you have to know that it refers to the Karat (the purity of gold). 24K is pure gold but it is rarely used in jewelry. 9K, 14K and 18K are gold alloys, meaning they are mixed with other metals to make it stronger. 18K contains 75% of pure gold, making it the highest in terms of quality. 14K contains 58% and 9K contains 38%. Our gold-plated jewelry is made from a base metal that is silver, and coated with a layer of 3 or 5 micron gold.
We invite you to check our blog and read our articles about how to choose the metal that’s right for you and the difference between 18K,14K and 9K gold. If you need more help don’t hesitate to contact us and book an appointment at our showroom.
Ik ben op zoek naar een specifiek artikel, maar kan het niet vinden op uw website. Is het mogelijk om een op maat gemaakt sieraad te bestellen?
Zonder twijfel. Wij kunnen u door dit proces heen helpen en iets unieks voor u ontwerpen. Aarzel niet om contact met ons op te nemen via e-mail, live chat of kom naar de showroom om te bespreken.
Are there alternatives to diamonds ? Which gemstones should I choose?
There are many other gemstones that you can choose instead of diamonds. In our designs we include different precious and semi precious stones to offer a variety of colors, styles and personal meanings.
In our options we include tourmaline, topaz, amethyst, emerald, tanzanite and many more. the mixture of colored stones and diamonds in the same piece of jewelry is also a beautiful option. Each stone is unique and has a different history and symbolism. We invite you to see our stones and birthstones guides to explore each gem.
Once you have discovered the options, you can choose the one that suits you best. Every gemstone varies in durability, color, price and symbolic meaning, you will know the one that truly represents you and feels right.
Why can jewelry prices vary?
Jewelry prices vary because there are changes in the gold and silver prices on the market, and the value of the precious stones. We are dependent on the purchase prices of the raw materials, which change due to global economic and political crises.
For example, the cost of gold is influenced by global supply and demand and by sociopolitical factors. When its price rises, jewelry becomes more expensive too. It is the same for diamonds and other materials whose prices depend on market demand. Manufacturing costs can also change due to labor, wages and production costs.
Some of our prices can evolve over time, but we always maintain transparency to help you understand why. Be assured, once your order is confirmed, its price will no longer change.
BESPOKE JEWELRY & CUSTOMIZATION
Is all the jewelry be customizable? I like a piece of jewelry but would prefer a different gemstone, gold, etc.
All of our products such as rings, necklaces, earrings, bracelets, and earcuffs are customizable. You can choose your favorite gold color or metal, the gemstone, and its place on the jewel. We can make personalized versions of our current designs to adapt them to your preference and budget. In many cases you also have the possibility to add an engraving on the metal. It is up to you to adapt our designs until you find the creation that pleases you the most. Taking part in the design process, you create a piece that feels truly your own. Make an appointment with us or contact us via chat or email to discuss your options.
I have got an idea for a piece of jewellery in my head. Can you help me create it?
Yes, of course. We can work together to create the piece of jewelry you have in mind, whether it is for yourself or as a gift. You can take inspiration from our existing designs, choose your own stones, or come up with something totally new. It 's up to you!
Can I have my piece of jewelry engraved?
Yes, it is possible to engrave some of our jewelry, depending on the design and if it’s a necklace, a ring or an earring. For example, our engagement rings can be engraved. You just need to contact us and ask if the piece you like can be engraved. Then, you simply have to choose the text and the lettering
Ringmaat
Hoe kom ik erachter welke ringmaat ik moet hebben?
Als je hulp nodig hebt bij het kopen van een ring voor iemand anders, kijk dan eens naar onze ringmeter: RINGMAAT of u kunt contact met ons opnemen via livechat of e-mail en wij zullen u helpen.
Wat als ik de verkeerde ringmaat bestel?
Elk van onze Ringen kan worden aangepast, en dat doen we graag kosteloos voor u als onderdeel van onze service.
Verzending
Hoeveel is verzending?
Wij bieden gratis verzending aan voor alle bestellingen boven de 100€.
Hoe lang duurt het voordat mijn bestelling aankomt?
Levertijden variëren afhankelijk van het stuk dat u kiest en waar u het wilt laten bezorgen. Als het stuk op voorraad is, duurt het slechts 1-2 dagen voordat het de studio verlaat.
Zo niet, dan hebben we 2-3 weken productietijd nodig. Daarna duurt het 3-5 dagen voordat uw bestelling aankomt nadat deze is verpakt en verzonden.
Nayestones wijst elke aansprakelijkheid af in geval van overschrijding van de leveringstermijn door de post of een andere verzendmethode, evenals staking.
Verzendrisico's: in geval van verlies van de bestelde Producten door de rederij, zal Nayestones navraag doen bij de vervoerder en ook de verzekering afhandelen.
Wat is uw retourbeleid?
Als het artikel niet aan je bestelling voldoet of niet naar tevredenheid is, kun je het retourneren en binnen de voorwaarden om ruiling of terugbetaling vragen.
Je geretourneerde stuk moet uiterlijk op Nayestones aankomen 14 dagen na uw leverdatum. Als je een artikel wilt retourneren, raden we je aan om binnen 24 uur contact met ons op te nemen 7 dagen van uw levering. Retourzendingen buiten dit venster kunnen naar eigen goeddunken worden geaccepteerd.
Geretourneerde producten worden pas aanvaard en terugbetaald of geruild nadat onze specialisten hebben bevestigd dat het product identiek is aan het verzonden product, zonder schade, wijzigingen of tussenkomsten.
Het Product moet worden teruggestuurd in de originele verpakking, compleet (verpakking, doos, kennisgeving, ...), goed beschermd en in perfecte staat, zodat ze doorverkocht kunnen worden (niet beschadigd of vuil) naar het hieronder vermelde adres, vergezeld van een kopie van de originele aankoopfactuur en het retourformulier met de autorisatiecode erop geschreven. Producten die in onvolledige, beschadigde of bevuilde staat worden teruggestuurd, worden nimmer geaccepteerd en dus ook niet terugbetaald.
De verzendkosten en eventuele transportkosten naar de afzender zijn voor diens rekening. Houd er ook rekening mee dat douanekosten, invoerrechten en omzetbelasting niet worden gerestitueerd voor zendingen buiten de Europese gemeenschap.
Het adres voor geretourneerde producten is:
Nayestones – 37 Pater Isidore Taymansstraat -3090 Overijse -Belgium.
Producten worden geretourneerd op risico en risico van de koper. Het Product mag niet door de Koper zijn gebruikt.
Indien de Koper gebruik maakt van zijn herroepingsrecht, met inachtneming van alle voorziene modaliteiten, zal de Website binnen 30 dagen de prijs van het Product minus de leveringskosten terugbetalen zodra de goederen zijn teruggestuurd.
De internationale verzendkosten die gemaakt worden om een bestelling terug te sturen zijn voor de ontvanger. Als u geen koeriersaccount heeft, stuur dan een e-mail naar info@nayestones.com en wij zullen u helpen met het terugsturen van de goederen.
Garantie & Nazorg
Heb ik garantie na aankoop van een sieraad?
Sieraden moeten een leven lang meegaan, en wij zullen u helpen ervoor te zorgen dat dit ook zo is. Bij alle bestellingen van Nayestones is een garantie van vijf jaar inbegrepen.
Wat is uw garantiebeleid?
Wij doen er alles aan om u de hoogste kwaliteit van de dienstverlening voor uw sieraden aan te bieden. Nayestones juwelen worden met de grootste zorg vervaardigd in ons atelier in Antwerpen om aan de hoogste normen te voldoen.
Wij garanderen* de sieraden van Nayestones tegen fabricagefouten gedurende 5 jaar vanaf de aankoopdatum. We bieden ook nazorgdiensten zoals het op maat maken, schoonmaken en polijsten of repareren van uw gekochte sieraden.
*Elke schade als gevolg van oneigenlijk gebruik, ongeval of normale slijtage van het juweel kan in ons atelier worden hersteld, maar is uitgesloten van deze garantie.
ENGAGEMENT & WEDDING JEWELRY
How do I choose an engagement ring if I don’t know anything about jewelry?
We know how important the marriage proposal is, and we are here to guide you and help you choose the perfect engagement ring.
If you are not sure about what ring to buy, start by considering your partner's style: do they prefer something classic and timeless, original and unconventional, or modern and minimalist? Look at what they wear: gold or silver tones? Statement or delicate pieces? At Nayestones we offer a personalized experience to help you choose or customize the ring that's right for your partner.
Contact us or book an appointment with our jewellery expert and meet us in our showroom or on a video call. We also invite you to read our engagement ring guide.
How long does it take to have an engagement ring made?
The engagement rings of our collections normally take around 2 to 3 weeks to be created. If you want a custom engagement ring, it can take around 3 to 4 weeks, depending on the materials and the complexity of the design. We recommend you to start the process in advance to ensure that the ring will be ready for your proposal or wedding date. We ship worldwide with secure and insured delivery. Our team is here to support you during all the process.
Can I propose with a temporary ring and order the final ring later if I need the ring quickly?
Yes, of course you can. Many of our clients buy first an engagement ring that we have in stock for the proposal. Then, they return together to choose the perfect ring and make the necessary changes. It’s a beautiful way to have the ring ready on time while also including your partner in the process and final decision.
How much should I spend on an engagement ring?
There is no fixed or predetermined price. There is no “right” amount to spend on an engagement ring. We believe the most important thing is to find something meaningful for your relationship. The ring should match your values, budget and partner’s style. At Nayestones we offer a wide range of budgets, with affordable and luxury options. All crafted with durable materials, natural gemstones and natural or lab-grown
With us you can find a beautiful engagement ring whether you’re looking for a less expensive choice or a luxury piece of jewelry. We also invite you to read our engagement ring guide.
How to choose a diamond engagement ring? Which diamond size should I pick?
To choose a diamond engagement ring, you can start by selecting a shape and setting that matches your partner's style. At Nayestones we offer a wide variety of engagement rings with natural or lab-grown diamonds. You should also consider the 4 Cs: Cut, Clarity, Carat and Color, which determine the quality of the diamond.
You can adapt the diamond size of our engagement rings according to your preferences and budget. The average diamond size for an engagement ring is 0.5 carats and it can go up to 1 - 1.5 carats. We provide expert guidance to help you choose the perfect ring. We invite you to also read our engagement ring guide.
What are the best colored gemstones for engagement rings besides diamonds?
Even if diamonds remain the all time favorite, there are many other colored gemstones that you could use for an engagement ring as a unique alternative.
Emerald, ruby and tourmaline are beautiful options to add in an engagement ring. You can mix them with diamonds or they can be alone in the ring. Aquamarine is also a popular choice due to its beautiful pale blue color and durability.
Our colored gemstone engagement rings are great alternatives for their individuality and symbolism. We invite you to explore our stones and birthstones guides to choose what best fits your partner’s style and preferences. You can customize your ring to add an original touch and make a piece that reflects your story and love.
Can I create a custom engagement ring?
Yes, of course you can. All of our products are customizable, including the engagement and wedding rings. You can choose your preferred metal, whether it is rose, white or yellow gold 14K or 18K. You can also select the gemstone, its size, shape and overall setting in the jewel. We guide you through each step to bring your vision to life.
Should I invite her to choose the ring, or is it better if it's a surprise?
There is no right or wrong answer, it depends on your partner’s personality and your relationship. Some people dream of a surprise proposal and love the symbolic and spontaneous gesture. Others prefer to be involved from the beginning, to choose the ring and ensure it matches their taste and lifestyle. A great option could be to propose with a temporary ring and then choose the final one together.
At Nayestones we are happy to guide you through both scenarios, what matters is that it feels right for you. We will help you create a meaningful and memorable engagement ring.
What is the difference between an engagement ring and a wedding ring?
Both rings represent commitment and love, but they are given in different moments.
The engagement ring is traditionally given during the marriage proposal and worn before and after the wedding. It often has a diamond or gemstone in the center.
A wedding ring, or wedding band, is exchanged during the wedding ceremony. It usually has a simpler design and is worn alongside the engagement ring.
How to choose a wedding ring?
To choose a wedding ring you have to consider the metal, design and fit. Many couples choose a wedding band that complements the engagement ring, making a beautiful combination. Our stackable ring sets are designed to be worn together, you can select a matching or contrasting band for a personalized look. If you don't know which wedding ring to choose, don't hesitate to book an appointment with us to get advice and view our selection of modern wedding rings. We also invite you to have a look at our wedding rings.
Where can I buy engagement and wedding rings in Brussels or online?
At Nayestones we offer a wide range of wedding rings and engagement rings with different styles, materials and gemstones. All our jewelry is handmade in Belgium, in our Antwerp atelier. You can explore our collections online and book an appointment in our jewelry boutique near Brussels. We will discuss your project and offer support at every step. We ship internationally and tax-free, allowing you to shop from anywhere in the world.
Nayestones Showroom: 37 Pater Isidore Taymansstraat, 3090 Overijse, Belgium
Do you offer matching wedding bands and engagement rings?
Yes, we do have matching wedding bands and engagement rings. Our bridal sets are designed to stack perfectly together and complement each other, creating a beautiful and harmonious combination. You can also personalize each piece to have a creation that represents you and tells your story. We invite you to discover our ring set options.
CARE & AFTER-SALES SERVICE
How should I take care of my jewellery?
Taking care of your jewelry pieces from Nayestones is easy:
- Remove your jewelry during activities such as cleaning, swimming and exercising.
- Avoid contact with chemicals like hairspray, chlorine, lotions or perfumes.
- Store your pieces individually in soft pouches or a jewelry box can help to avoid scuffs and scratches.
- Occasional professional cleaning can help to maintain the sparkle and condition of diamonds and gemstones.
To clean your jewelry by yourself, soak it in warm water with mild soap for 20 to 30 minutes. Then, gently scrub it with a soft toothbrush, rinse with warm water and dry with a lint-free cloth. It is also possible to use a jewelry cloth to clean and polish your jewelry. We invite you to check our blog and read the article about how to clean your jewelry properly.
Please be aware that certain stones and metals are more delicate than others. Pearls need some extra attention and should be stored flat and separate from other objects that might scratch their surface. Opals are more sensitive to temperature changes, avoid the exposure to heat.
What after care or maintenance services do you provide ?
At Nayestones we are committed to offer you the highest quality of service for your jewelry. We offer different after care and maintenance services such as:
- A 3 year warranty that covers manufacturing defects.
- One free resizing if you made a mistake in your ring size and it doesn’t fit.
- Repair services, with the price depending on the issue and the piece.
- Cleaning and polishing of your purchased jewelry to maintain its shine.
GIFT IDEAS
How to choose a piece of jewelry as a gift?
Choosing a piece of jewelry to offer to someone is an intimate gesture. The right choice will show that you know the wearer and will reflect their style and essence, making the gift meaningful and personal.
Personality matters when gifting jewelry because the right piece is an extension of self expression. Shy and delicate people may prefer minimalist jewelry like fine chains or small rings and earrings. For bold and extroverted people, the right choice could be a jewel that makes a statement, such as chunky rings or asymmetrical earrings.
Choosing jewelry for someone else isn’t easy. We recommend you to look at what they wear daily, consider their lifestyle and add meaning through customization. Birthstones could also be a great option. We also invite you to go to our blog and read our article about jewelry as a gift. If you need more help, don’t hesitate to book an appointment with us.
Where can I find customized birthstone jewelry in Brussels?
At Nayestones all our products are customizable and we can help you design a completely new piece of jewelry. You can personalize a piece selecting the design, metal and gemstone. If you are interested in birthstones we invite you to read our birthstone guide, you can book an appointment at our showroom or online to be guided in the creation of your jewelry. Offering a birthstone is a beautiful and meaningful idea for a gift.
What is the best jewelry gift for Valentine’s Day?
We know that Valentine’s Day is an important date and the occasion to give a meaningful gift to your significant other. Offering a piece of jewelry is always a great idea and there are many possible options.
A birthstone ring or necklace is a personalized and perfect romantic gesture. Amethyst is also a popular gemstone for this day; it is believed that Saint Valentine, the patron of love, wore a purple amethyst ring with an image of Cupid on it. Ruby or Rhodolite are great options too, considering that red is the color of passion and love.
Try to start with the style of your partner, pay attention to what they wear and what they like. A gift that shows that you know them has more meaning and will always be appreciated. If you need guidance, don’t hesitate to book an appointment with us, we are happy to help you!
What jewelry is the best gift for birthdays?
Jewelry is always a great idea for a birthday because it combines beauty with personal meaning. It’s a durable gift that will create lasting memories.
As jewelry is an extension of self expression, the ideal piece for a birthday depends on the person’s style. Think about what they wear, what colors they like, their personality and their lifestyle. It is meaningful because it’s a way to show how much you know the person.
Popular choices include elegant necklaces, earrings and bracelets. A birthstone is also an amazing option since it is associated with the month of a person’s birth. It is believed that our birthstone reflects our personality, energy and soul.
We invite you to read our birthstones guide and don’t hesitate to book an appointment at our showroom if you need guidance.
Where can I find affordable diamond earrings for everyday wear?
At Nayestones we have many different diamond earrings. Our diamond studs are minimalist, elegant, and perfect for daily wear, luxury that suits any occasion. Browse and discover more in our Essential collection, designed to combine elegance, comfort and durability.
Where can I find 18k gold stacking rings in Belgium?
At Nayestones we offer many options for stacking rings. Discover the Petite Comète Collection, designed for effortless stacking in yellow, rose, or white 18K gold. Furthermore discover all of our rings in order to create your own stack.
CONTACT
Still Have Questions? We’re here to help.
Book a private appointment in our showroom near Brussels, chat online with us or write us an email at hello@nayestones.com for personalized advice and guidance in choosing your dream jewelry, or to help you choose the perfect gift for your loved one.
WhatsApp: +32 (0) 474 215 608
MADE IN ANTWERP
Our jewelry is entirely made in Antwerp, Belgium, by a team of experienced goldsmiths and artisans.
CERTIFICATE
All pieces will be carefully wrapped by our team, and sold with a certificate of authenticity.
FREE SHIPPING AND RETURNS
We offer worldwide secured delivery and returns, with no minimum purchase. Taxes and customs fees are included.
3 YEARS WARRANTY
A three-year guarantee is included with all Nayestones orders.
