GIFT CARD
- Description
Our gift card is valid for one year, from the date of the order.
Our advisor can also help you choose the perfect gift within your budget and will make sure it is delivered before the special occasion. You can either begin a live chat or send us an email.
How does it work?
After choosing the amount of the gift card, you place your order in exactly the same way as an item. Once the order accepted, you will receive an email with a voucher, which you can send if necessary.
For any question, don't hesitate to contact us.
Includes certificate of authenticity
All taxes and customs duties included
Free shipping on orders over 100€
5 years warranty
Tell us about your request
From size and color to the style and purpose of your jewellery. Just contact us !
Care Instructions
How should you take care for your jewellery?
Caring for your Nayestones jewellery pieces can be simple and easy when remembering a few simple things.
- Remove your jewellery during certain activities such as cleaning, swimming and exercising.
- Avoid letting your jewelry come into contact with chemicals like hairspray, chlorine and perfume, and make sure to store your jewelry in a safe dry place.
- Storing your pieces individually in soft pouches or a jewellery box can help to avoid scuffs and scratches as well.
If your jewellery needs to be cleaned, you can use a mild soap and warm water with a soft toothbrush. Please note that certain stones are more delicate than others. Pearls need some extra attention to keep them in their best condition and should be stored flat and separate from other objects that may scratch their surface.
It is also possible to use a jewellery cloth to clean your jewellery and polish the again
Services
Get the right fit !
Get your jewellery adjusted and resized one time for free by our experts resizing service.
Repair your broken jewellery !
Accidents can happen and damaged your jewellery. Our experts will gadly repair your jewellery so you can wear it again !
It's sparkling again !
Give your jewellery to our experts for a deep clean to bring back its former sparkles .
It's time to bring them out!
If you've got jewellery you no longer wear, you can give it new life by recycling it and using it for a new jewel.
Shipping & Returns
International shipping
Shipping fees are free worldwilde for all orders above 100€. As our pieces are made-to-order, please allow 2-3 weeks of production then 2-5 business days for your order to be shipped.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Returns
All pieces can be returned. Pieces in stock will get a full refund. Pieces made-to-order, we will gadly offer a store credit or exchange the piece for another item.
Get in touch
Available 24/7 to help you.
Careful packaging
Each order is carefully wrapped by our team.
Certificate
All jewellery pieces will be sold with a certificate of authenticity.